We are here for you

  • If possible, we repair your vehicle or bicycle on spot.
  • Unlimited towing miles, wherever you want and regardless of whose vehicle you are driving (exceptions are professional passenger transport, taxis, and rental vehicles).
  • Membership is tied to a person, not a vehicle. Therefore we assist you regardless of which means of transport you use: car, motorcycle, van, bicycle, moped, motorhome ... even if they are not your own.

Get to know AMZS membership

 

All day, every day

If you need our assistance due to a vehicle breakdown or traffic accident, use the free AMZS mobile app or call the AMZS call center at 1987, available to you 24/7, every day of the year.

Calls from Slovenia: 1987
Calls from abroad: +386 1 530 53 53

Tell the operator:

  • Your membership details
  • The exact location where you are
  • The phone number where you can be reached
  • Information about your vehicle (type of vehicle, make, model, registration number)

The operator will arrange everything necessary to provide appropriate assistance, organize roadside help, and keep you informed about the progress of the intervention.

Type of assistance

  • Repair at the breakdown location: battery replacement and vehicle start-up, fuel delivery and assistance with engine start-up, wheel replacement, unlocking the vehicle if the member has locked the key inside or lost it.
  • Transport of the broken-down vehicle: unlimited mileage and where possible, up to 25 kilometers beyond the Slovenian border.
  • Transport of the vehicle damaged in a traffic accident: unlimited mileage and where possible, up to 25 kilometers beyond the Slovenian border. In the case of a total loss, AMZS will tow the vehicle to the nearest authorized dismantling facility.
  • Replacement vehicle: available to the member following a tow by AMZS or in the event of vehicle theft.
  • Draining of incorrectly refuelled fuel: only available to AMZS members in the event of misfuelling. The free service is conditional on the use of AMZS towing service to the nearest AMZS workshop.

 

If you are a member of an automobile club in your country (e.g. ADAC, ÖAMTC, ANWB, HAK …), we advise that in case of a breakdown or accident, you first contact your club, which will send a request to AMZS for assistance.

Beware of unauthorized roadside assistance providers!

  • Verify authorization: if a tow operator appears without an AMZS authorization or work order (regardless of whether the member has contacted AMZS or not), do not agree to any services. Always check the work order with the roadside assistance provider, which must contain your personal data already filled in.
  • Follow AMZS call center instructions, that will provide all necessary information to resolve the situation appropriately, including expected arrival time of the roadside assistance provider, name of the assistance provider, the operator can also provide a work order for the member to verify the roadside assistance provider's identity.
  • Track AMZS assistance in AMZS free mobile app.
  • Do not hand over your phone.

 

Get AMZS membership easily online!

Enjoy worry-free journeys, at home and abroad, with just a few clicks.

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